Book now
  • Privacy Policy

Data protection

1. Gathering of personal data
Your personal data is subject to special protection, so compliance with all statutory regulations is important to us. Personal data is individual information concerning personal or factual relationships of a specific or definable natural person, i.e. information such as the name, address, date of birth but also the telephone or fax number of a person represents such personal data in particular.
In order to guarantee you the highest degree of protection possible in the context of the statutory regulations, we wish to inform you below of the data which is recorded by us during your visit to our Internet site. Should the gathered data be used, this will also be stated below.
According to the provisions of the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG), we will only gather, process and save your personal data in order to process queries and, under certain circumstances, in order to perform orders or contracts. Use of your data for additional purposes is subject to your express consent According to § 13 Paragraph 1 TMG, all service providers must nominate a controller. At our company, the controller in accordance with data protection laws is:
Hotel Rotkreuzplatz GmbH & CO KG
Rotkreuzplatz 2
80634 Munich

Telephone +49 (0)89 1399 080
Fax + 49 (0)89 166 469

2. Use of the gathered data
Should data be entered by you in the course of a contact or order form on our website or otherwise gathered in connection with such a form, we will only use this data for the processing of enquiries which are submitted to us via the form.
Your data which is gathered is only passed on to third parties by us in order to fulfil our contractual obligations and in order to guarantee a seamless process, in particular in order to perform a contract which has been concluded (for example disclosure of name and address to a delivery company), should this be necessary or should the saving of data be required for other legal reasons.
The data will only be saved for the purpose which you stated during the data entry and will only be used for the purpose which you have agreed to. The data is only saved for the time which is necessary in order to fulfil our contractual obligations and the intended purpose or should this be mandated by law. Use of data is also necessary in order to perform a contract which has been concluded as stated above if a creditworthiness check is carried out in order to safeguard our legitimate interests. Such a creditworthiness check requires personal data to be transferred to third parties and provides information about the likelihood of a customer failing to make payment. It can contain estimated values which are calculated scientifically and the calculation may require other address data. These estimated values are stated in terms of score values.

3. Cookies
Cookies are used on our homepage. These are text files which are stored on your computer. Permanent cookies recognise that your PC was already connected to a web service. Session cookies save the most recently viewed service. Third parties, i.e. our partner companies in particular, are not permitted to obtain, process or use personal data via our website by means of cookies. Session cookies are deleted once the session comes to an end. The use of cookies in the manner selected by us does not give rise to any detriments on your part. You can generally accept or exclude the setting, i.e. saving of cookies via your browser settings.
Your personal data is not transferred to third parties for purposes other than those stated in this section “2 use of the gathered data” only takes place for the named requirements concerning creditworthiness checks, performance of the contract and processing of payments. You have the right to receive information concerning the saved data relating to you from all bodies which collect data in order to provide information concerning creditworthiness.

4. Deployment and use of Google Maps
On our website, we use the “Google Maps” facility, an online map service of Google Inc., Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as: “Google”). By means of this, we can display interactive maps for you directly in the website and this enables you to use the map function comfortably. When you visit our website, Google is informed that you have accessed the relevant subpage of our website. During this process, your IP address is transferred. This takes place regardless of whether Google provides a user account which you are logged into or whether no user account exists. Should you be logged into Google, your data is assigned directly to your account. Should you not wish for your data to be assigned to your Google profile, you need to log out first. Google saves your data as use profiles and uses these for advertising and market research purposes and/or in order to tailor the website to user requirements. Such an evaluation takes place in order to provide tailored advertising and to inform other users of your activities on our website in particular (even for users who are not logged in). We use Google Maps in order to be able to display interactive maps and therefore make our website more user friendly. This also represents our legitimate interest. You have the right to object to the formation of these use profiles, whereby you need to contact Google directly in this respect. Google has agreed to abide by the EU-US Privacy Shield and has certified itself. By means of this, Google is obliged to comply with the standards and regulations of European data protection legislation.
You can obtain further information via the following link:
You can find further information concerning the purpose and scope of the data gathering and the processing of the data by the plugin provider in the data protection declarations of the provider. Here, you can also obtain additional information concerning your rights in this respect and your settings options in order to protect your private sphere:

5. Right of revocation at any time
Any consent which has been issued to the gathering, processing and saving of data can be revoked at any time with effect for the future. You can do this by sending an email to or by calling +49 (0)89 1399 080

6. Protection, right to receive information
Your personal data will be saved in such a way that it is not accessible to third parties within the framework of what is possible technically and economically. When communicating by email, it is not possible for us to guarantee complete data security and confidentiality.
The GDPR grants you the right to receive free-of-charge information concerning your data which has been saved and, if applicable, the right to request the rectification, blocking or erasure of this data. Information, erasure and rectification requests can be sent to the controller as defined under § 13 Paragraph 1 TMG.